Barista

Barista

As a barista at The Fresh Monkee, your primary responsibility is to handcraft and serve truly healthy shakes for customers. You will play a crucial role in delivering exceptional customer service and ensuring a positive and enjoyable experience for every guest. Your skills in preparing high-quality shakes, as well as your friendly and engaging personality, will contribute to the overall success of the business.

Job Type: Part-time / full-time based on availability, location hours and shop needs.

Pay: Starting at $9.50/hour (plus tip sharing) based on experience

Benefits: Flexible schedule. Hourly plus credit card & cash tips.

Summary of responsibilities and essential job functions include, but are not limited to, the following:

Preparation

● Memorize and prepare 30+ recipes according to standing recipes and customer preferences.

● Ensure all ingredients are fresh, properly portioned and blended to perfection.

● Offer creative and appealing suggestions for customization based on customer taste and dietary preferences.

Customer Service

● Welcome customers with a friendly and positive attitude. Welcome first time customers with an introduction about our business and provide assistance with any menu questions.

● Engage with customers in a polite and knowledgeable manner, answering inquiries about the menu and ingredients.

Cleanliness & Sanitation

● Maintain a clean and organized work station, ensuring that all equipment, blender canisters and utensils are properly washed and sanitized for regular use.

● Adhere to health and safety regulations and food handling procedures to ensure a safe and hygienic environment.

Upselling and Promotions

● Recommend additional add ons to enhance the customers experience and increase ticket sales.

● Promote our loyalty program by prompting customers to sign up at check out to encourage customer retention.

● Stay informed about shake ingredients, nutritional information, and menu offerings to provide accurate information to customers.

● Continuously update knowledge about new shake trends and popular ingredients.

Cash Handling and POS Operations

● Process customer payments, handle cash transactions and operate the point-of-sale (POS) system.

● Accurately count and record sales and revenue deposits.

Teamwork and Collaboration

● Work diligently with other team members to ensure smooth operations and timely service.

● Assist in maintaining inventory levels by notifying management of stock shortages or popular items.

● Be a team player to help cover last minute shift shortages if you can!